About Us – KGM Exports

At KGM Exports, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, billing and shipping address, and any details provided when placing an order or filling out a contact form.

  • Non-Personal Information: Browser type, IP address, device information, and usage data that help us improve our website and services.

2. How We Use Your Information

The information we collect is used for:

  • Processing and fulfilling your plant export orders.

  • Responding to your inquiries and providing customer support.

  • Sending updates, offers, or promotional communications (if you opt-in).

  • Improving website functionality, user experience, and product offerings.

  • Complying with legal and regulatory obligations.

3. Sharing of Information

We value your trust and do not sell, rent, or trade your personal information with third parties. However, we may share your details in the following cases:

  • With trusted service providers, such as logistics partners, shipping companies, and payment processors, to complete your orders.

  • When required by law, regulation, or government authority.

  • To protect the rights, property, or safety of KGM Exports, our customers, or others.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, misuse, alteration, or disclosure. While we strive to use industry-standard practices, no online transmission can be guaranteed 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. Cookies help us:

  • Remember your preferences.

  • Understand how visitors use our website.

  • Improve our products and services.
    You can disable cookies through your browser settings, but some features of the site may not work properly.

6. Your Rights

As a user, you have the following rights:

  • To access, update, or correct your personal information.

  • To request deletion of your data, subject to applicable laws.

  • To opt-out of receiving marketing communications at any time.

  • To request details of the information we hold about you.

7. Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies before providing any information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided personal information, we will take immediate steps to delete such data.

9. Changes to This Privacy Policy

KGM Exports may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed.